Amazon, how stuff gets to you

November 26, 2013

Last night, BBC Panorama aired this report on working conditions inside Amazon warehouses. The episode comes complete with secret footage from Swansea which shows how bar scanning handsets keep manual workers tied to second by second performance targets as they fetch items off the shelves to fill your order.

Life behind the click is hard. The footage allows you to see, for yourself, one part of the extraordinary technical arrangement that makes that perfectly packed Amazon package arrive so effortlessly to your desk or doorstep.  This is an excellent demonstration of a people-product-machine complex built in the name of enhanced efficiency.

Unfortunately, the episode probably only streams inside the UK. For a written report, see here.

2 Responses to “Amazon, how stuff gets to you”


  1. […] comes hot the heels of a BBC Panorama exposé with a remarkably similar theme. As Martha recently brought to our attention, in The truth behind the click Panorama sent a young Welshman by the name of Adam Littler to work […]


  2. […] hot on the heels of a BBC Panorama exposé with a remarkably similar theme. As Martha recently brought to our attention, in “The truth behind the click” Panorama sent a young Welshman by the name of Adam […]


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