Amazon, how stuff gets to you
November 26, 2013
Last night, BBC Panorama aired this report on working conditions inside Amazon warehouses. The episode comes complete with secret footage from Swansea which shows how bar scanning handsets keep manual workers tied to second by second performance targets as they fetch items off the shelves to fill your order.
Life behind the click is hard. The footage allows you to see, for yourself, one part of the extraordinary technical arrangement that makes that perfectly packed Amazon package arrive so effortlessly to your desk or doorstep. This is an excellent demonstration of a people-product-machine complex built in the name of enhanced efficiency.
Unfortunately, the episode probably only streams inside the UK. For a written report, see here.